Thank you for choosing TBKND LLC. We are committed to providing high-quality products and services. If you are not satisfied with your purchase, please see our refund and return policy below.
1. One-Time Sale
All products are for one-time sale only. Once purchased, you cannot return or exchange products unless they are damaged or defective during shipping. Please carefully check the product information before purchasing.
2. Damaged or Defective Goods
If you find any damage or defects in the goods upon receipt, please contact us within 7 business days of receiving the goods so that we can handle it. Please provide your order number and relevant photographic evidence.
3. Processing Procedure
To report damage or defects, please contact customer service through the following method:
Phone: 980-289-7876
We will process your request as soon as possible after receiving it and will replace or refund you upon confirmation.
4. Refund Processing
All requests that meet the refund conditions will be processed after confirmation. The refund will be returned to the customer’s payment account via the original payment method. Processing time may take 5-10 business days, depending on the payment service provider.
5. Important Notes
Except for products damaged or defective, all purchased products are non-refundable and non-returnable.
Please ensure that the contact information you provide is accurate so that we can contact you promptly.
6. Contact Us
If you have any questions about our refund and return policy or need further assistance, please feel free to contact us:
Email: jacobcecil@tbknd.store
Phone: 980-289-7876
Address: 7064 Reddy Fox LN, Thomasville, NC 27360
Thank you for your support of TBKND LLC. We look forward to providing you with excellent products and services!